Our Privacy Commitments at a Glance
SSL Encryption
Every piece of your data and every transaction is protected with 306-bit SSL encryption — completely unreadable by any third party.
Your Data Is Never Sold
Cv365 will never sell your personal information to advertisers or third parties — that is our commitment.
Your Controls
You can contact support at any time to view, correct, or delete your information.
Minimal Data Collection
We collect only what is necessary — no unnecessary personal information is requested.
Retained for a Defined Period
Data is never kept longer than necessary. Once the required period has passed, it is securely deleted.
Transparency in Bengali
The Privacy Policy is written in plain language so every user can clearly understand what happens with their information.
Cv365 takes your privacy seriously. This Privacy Policy explains what information we collect when you use the cv365 platform, how it is used, who it may be shared with, and the measures we take to keep your data secure.
By using cv365's website, mobile app, or any of our services, you are deemed to have accepted the terms of this Privacy Policy. This policy Terms & Conditions Applicable alongside.
This Privacy Policy applies solely to the cv365 platform. Third-party sites and services are governed by their own policies.
Cv365 collects various types of information from different sources. Full details are outlined below.
A) Information you provide directly:
- At registration: full name, date of birth, email address, and mobile number.
- During KYC verification: National ID (NID) or passport number and copy.
- At the time of payment: your Mobile Pay/Nagad number or bank account details.
- When you contact support: the content of your messages and conversations.
B) Information collected automatically:
- Device Information: device type, operating system, browser.
- IP address and approximate location.
- Platform activity: pages visited, time spent, and bets placed.
- Cookies and session data (see Section 5 for details).
| Data Type |
Purpose |
Mandatory? |
| Name & Contact |
Account Creation & Support |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| NID / Passport |
KYC Identity Verification |
For Withdrawals |
| Payment Information |
Transaction Processing |
Yes |
| Device & IP |
Security & Fraud Prevention |
Automatic |
Cv365 uses the information it collects solely for the purposes outlined below — it is never used for anything beyond that.
- Account Management: To handle registration, login, password resets, and keep your account secure.
- Betting & Gaming Services: To accept bets, determine outcomes, and process payouts.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your issues and answer your questions.
- Fraud Prevention: To detect and prevent suspicious activity.
- Platform Improvement: Using analytics to improve your experience on the platform.
- Relevant Offers: To inform you of bonuses and promotions tailored to your preferences (you can opt out at any time).
- Legal Obligations: To respond to lawful requests from law enforcement authorities.
cv365 never sells or rents your data to third parties for advertising purposes.
Cv365 may share data with third parties in limited circumstances and only under strict conditions.
Circumstances in which your information may be shared:
- Payment Provider: Shared with Mobile Pay, Nagad, or your bank solely to complete transactions.
- KYC Service Provider: With accredited KYC platforms for identity verification.
- Law Enforcement: Under a valid court order or legal obligation.
- Technology Service Providers: For cloud hosting and security services — however, these providers are not permitted to use your data for their own purposes.
Third parties that process data on behalf of cv365 are contractually bound to uphold cv365's privacy standards.
cv365 never shares your full profile or betting history with any advertiser.
Cv365 uses cookies and similar technologies on its website and app. These are small text files stored on your device that ensure the platform functions correctly.
Cookies used by cv365:
- Essential Cookies: To maintain your login session and keep the platform running. These cannot be disabled.
- Preference Cookies: To remember your language and display preferences.
- Analytics Cookies: To understand which parts of the platform are used most — without identifying you personally.
- Security Cookies: To detect fraud and bot activity.
Most browsers allow you to disable cookies, but turning off essential cookies may cause certain features of the platform to stop working.
Cv365 maintains the highest industry-standard technical and procedural measures to protect your personal and financial data.
- SSL/TLS Encryption: All data transmissions are encrypted and cannot be read by third parties.
- Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked in real time.
- Password Hashing: Your password is never stored in plain text — only a hash is retained.
- Two-Factor Authentication (2FA): Enabling 2FA is strongly recommended for added account security.
- Regular Security Audits: Systems are regularly audited by independent third-party experts.
- Data Access Controls: Only authorized personnel have access to specific data.
No one can guarantee 100% security on the internet. That's why you also play a role — use a strong password and keep your account secure.
Cv365 respects your rights over your own data. You have the following rights:
- Right to Access: You may request a copy of the data we hold about you.
- Right to Rectification: You can update any information that is incorrect or out of date.
- Right to Erasure: You may request deletion of your account and associated data under certain conditions.
- Right to Restrict Processing: You may request that processing of your data be paused in certain circumstances.
- Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
To exercise any of your rights, please contact our support team. We typically respond within 30 business days.
Some data may not be deletable where a legal obligation exists, such as financial record-keeping requirements.
Cv365 does not retain your data longer than needed. Retention periods vary depending on the type of information.
- Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
- Transaction Records: A minimum of 5 years in accordance with financial regulations.
- KYC Documents: Up to 5 years after account closure.
- Support Conversations: 2 years from the date of last contact.
- Cookies & Session Data: Upon session end or a maximum of 30 days.
At the end of the designated retention period, data is securely and permanently deleted.
Cv365 is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
If it comes to our attention that a minor has created an account or submitted personal information, that account will be immediately closed and the associated data deleted.
If you believe a minor in your household has registered on cv365, please notify our support team immediately.
Cv365 may update this Privacy Policy at any time. If significant changes are made, you will be notified at your registered email address and via a notification on the platform. The date of the latest update is always shown at the top of this page.
Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms.
Your data is safe — get started with confidence
Your privacy is protected at cv365. Register today and enjoy Bangladesh's most trusted betting platform.